Refund policy

Next Lift Forks warrants to the original purchaser that all Forklift Forks delivered hereunder against faulty workmanship and use of defective materials, when used in normal use and service, to be free of defects in materials and workmanship for a period of 1 (one) year from the date of purchase.

This warranty applies to products purchased new by the original purchaser and does not apply to products which have been abused, misused, damaged, modified, or repaired by anyone other than Next Lift Forks or it's representative.

Buyer's exclusive remedy shall be to have Next Lift Forks repair such product(s), supply replacement product(s) or credit Buyer's account for such goods and accept their return, whichever Next Lift Forks may elect in its sole discretion.

Next Lift Forks makes no other warranty, expressed or implied. The company's liability, whether in contract, strict liability, tort or otherwise, including, without limitation, warranty claims, shall in no event exceed in the aggregate the purchase price of the product. In no event shall the company be liable for consequential, indirect, incidental or other damages of any nature including loss or expense incurred as a result of any delay in delivery, or out of service equipment. No warranties are expressed or implied as to the fitness of the equipment on which the product is installed.

THE WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT NO OTHER REPRESENTATIONS OR WARRANTIES WERE MADE OR RELIED ON IN CONNECTION WITH THE PURCHASE OF THE PRODUCTS. NO PERSON IS AUTHORIZED TO VARY, MODIFY OR CHANGE THE TERMS OF THIS LIMITED WARRANTY. NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE IN CONNECTION WITH OR ARISING OUT OF THE USE OF THE PROPERTY SOLD TO THE PURCHASER INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS, RETROFITS, GOODWILL OR CONSEQUENTIAL DAMAGES WHETHER IN CONTRACT OR TORT, INCLUDING NEGLIGENCE.

That depends on the reason for the return. If you measured wrong or otherwise ordered incorrectly, you can return your order within 30 days of delivery and the following refund deductions will apply: 25% restocking fee, return shipping charge, original shipping charge.

Please take the time to measure your forklift carriage and make sure you are ordering the correct sizes. If you have any questions at all, you can call 937-387-8140 or email chad@next-lift.com.