Frequently Asked Questions
Are forks sold in pairs?
Yes, all forklift forks are sold in pairs.
Where are you located?
Next Lift Forks is a division of Next Lift, Inc., headquartered in Dayton, Ohio.
Are the forks in stock?
Yes, we maintain a large inventory of standard forks in the most common sizes. If a specific size is temporarily unavailable, we'll let you know before processing your order.
When will my forks arrive?
Most orders ship within 3-5 business days. Delivery times vary by location, but the majority of orders arrive within 1-5 days of shipping.
How much is shipping?
Shipping is FREE to the continental United States (48 states). We do not ship to Alaska, Hawaii, Puerto Rico, Canada, or Mexico.
What is your warranty policy?
All forks come with a 1-year warranty against defects in materials and workmanship when used in normal service. The warranty applies to products purchased new by the original purchaser.
What is your return policy?
If you ordered incorrectly, you can return your order within 30 days of delivery. A 25% restocking fee, return shipping charge, and original shipping charge will apply.
How do I know what class fork I need?
Measure the height of your forklift carriage (the rectangular frame your forks slide onto). 16" = Class 2, 20" = Class 3, 25" = Class 4. If you get an unusual number, contact us for help.